Avoiding Squeaky Wheel Syndrome
Ever been in a meeting where the person screaming the loudest got their way even though the majority of the team didn’t agree with them? If yes, you know that’s a squeaky wheel ! Organizations often end up prioritizing the squeaky wheel when making crucial decisions. The consequences of such decisions — misallocation of resources, inefficiency and ineffectiveness. Therefore, experts use several decision-making tools to avoid the downsides. One such tool is pareto chart , a bar chart that ranks defects from largest to smallest and helps prioritize quality problems. Knowing which problem requires immediate attention helps to focus improvement efforts on areas where the yield is the most. The Pareto Principle is based on the law of vital few (the factors which require the most attention and cause severe defects) and trivial many (the factors that cause minor defects and should not be prioritized before the vital few). It follows the rule of 80/20 which states, 80% of...