Capability Benchmarking
An organization does not operate in vacuum therefore it’s inevitable to not compare its capabilities against the best practices in the industry. Capabilities of a business refers to the competencies, skills, resources, and strategic assets that enables it to deliver value to customers, perform core functions and achieve goals. Benchmarking capabilities allows businesses to compare against the best in the industry. In this article we will discuss the steps involved in Capability Benchmarking. 1.Identify the area of focus: Determine the capabilities or areas that are to be benchmarked. It can be anything like a process, product, service, department, technology etc. It is here that you need an expert that can help you navigate your benchmarking plan further . Grant Thornton Bharat has a top-notch business excellence team that will help in Capability Diagnosis . They have 12+ years of industry experience and work in multiple domains. 2.Select Benchmarking Partners: These are rec...